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Privacy Policy

We value our customers and their privacy. Please read the following to learn more about our PRIVACY POLICY and how we use personal information we collect and receive. Mobo Direct reserves the right to change the PRIVACY POLICY at its sole discretion.
 
Collection and Use of Personal Information
Mobo Direct collects personal information through various means,such as through website cookies, purchase of products. Mobo Direct also collects customer's web browsing activities through web server log files. Our site's registration form requires users to submit their contact information and credentials (like their name and email address). 
 
The customer's contact information is used to contact the visitor in the event of a problem when processing their order. For example problems with credit card verification, product stock. Users can Opt In or Opt Out of email subscriptions when the account is created. Our site uses an order form for customers to request information, products and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when required ie in the event there is a problem processing an order, corporate changes,or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to web site visitors for user identification purposes and for use as account numbers in our records database.
 
Security
This website takes all precautions to protect our users' information. When users submit sensitive information via the webiste, the information is is protected both online and off-line. When a customer enters sensitive information while placing an order or registering online (such as a credit card number), that information is encrypted and protected. While on a secure page, such as a web order form, the lock icon on the bottom of web browsers such as Internet Explorer becomes locked, as opposed to un-locked, or open.
 
Protection of Visitor Information
We have implemented a number of procedures to ensure visitor personal information is secure and not disclosed to unauthorised third parties. Personal information is contained behind secured networks and is accessible to a limited number of users who have special access permissions to keep the information confidential. When online orders are placed or personal information is accessed a secure server is used. Personal credentials entered are transmitted via Secure Socket Layer (SSL) technology, and then encrypted into our databases to be accessed as stated above.
 
Use of Cookies
In order to improve our site we use cookies to track site visitors. Cookies are small files that a web server can store within a web browser that enables the site to capture and retain certain user information. The browser can then retrieve specific information from the web server. We also use cookies to compile aggregate data about site traffic and site interaction which enables us to offer better site experiences and tools in the future. Cookies can be blocked or turned off in the internet browser settings.
 
Mobo Direct uses cookies to:
Identify web user. A cookie will be created when a user logs in at our website and will be deleted when a user logs out.
Monitor site traffic. Each client browser will be assigned a unique cookie which will then be used to calculate the behavior difference between registered customers and normal visitors.
Measure site traffic. Mobo Direct utilizes cookies to understand the size of audience and traffic patterns within the site.
 
Disclosure of Personal Information to Third Parties
We do not sell, trade or otherwise disclose personal information or credentials to unauthorised third parties unless we have contacted the customer with advance notice, except as described below. The term "third parties" does not include Mobo Direct, hosting partners and other parties that assist us in operating our website, conducting our business, so long as those parties have agreed to keep this information confidential. We could also release personal information if we believe release is appropriate for legal compliance, enforce our site policies, or protect ours or others' rights, property, or safety. Other non-identifiable visitor information can be disclosed to other parties for marketing, advertising, or other uses.
 
Modification of Account Information 
E-mail subscriptions (Opt In and Opt Out) can be edited or updated within the account preferences of a user account. Users can access their account information using their account login credentials created when opening an account or placing an order.
 
Removal of Account Information 
A user can login to their online account using their credentials to access their account information and delete all information ie billing addresses, shipping addresses, and other information. Sales transactions and orders can not be deleted and are maintained for record keeping.
 
Links to Third Parties
We include links to third parties on our site. These linked sites have separate and independent policies. We therefore have no liability for the content and activities of these linked sites. Not withstanding this, we seek to protect the integrity of our site and welcome visitor feedback about these linked sites (including if a specific link does not work).
 
Modifications to Our Policies
Mobo Direct reserves the right to update or change the PRIVACY POLICY at its sole descretion. Changes to our PRIVACY POLICY will be posted on this page. PRIVATE POLICY changes will be applicable to information collected after the date of this change. When browsing our website or using our services, please check our PRIVACY POLICY in regard to that specific service.
 
Questions and Feedback 
We welcome questions, comments and feedback in regard to our policies. Please contact us.
 
Online and Offline Policies
This online PRIVACY POLICY is applicable to information collected on our website and not information collected offline. 
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